Shipping & Return Policy
Is Your Packaging Discreet?
Before we proceed to answer your question, we advice customers to always pay for their order using BITCOIN or VANILLA PREPAID GIFT CARD(none re-loadable paid with CASH at any CVS, Walgreen or Walmart Store so as to enable us ship your package discreetly.
All our products are certified 100% authentic and can be delivered anywhere in the world. We attach great importance to the choice of suppliers and service quality. We Discretely packaged in a vacuum sealed box, silver or aluminum foil grip bag, Coat all our products with flavored paraffin wax and then seal it with an anti X-ray lead sheath before the final packaging with machine, making it 100% discreet
All purchases are completely confidential.
Wrong Item Received
If your delivery is incorrect for any reason i.e. an item has been missed from your order or you have received the wrong item then we will automatically replace or refund your order at your request. If you require a refund then you must inform us immediately and not open any of the packages themselves. We will then ask you to return the goods, and upon arrival at our office we will refund you via your original payment method.
Items Faulty on Arrival
If your items turn out to be faulty on arrival then we also ask that you let us know immediately via contact-us form, or email. Items should be returned in their original packaging with any accompanying documentation or accessories. If we can verify the fault at our end then we will issue a replacement to be sent out the very same day. We can also issue a full refund if you wish and your payment will be returned via your original payment method. We will analyze return goods and if they prove not faulty then we will return the item to you and you will be liable for the return transit costs.
Items Damaged in Transit
If any items have been damaged in transit, we ask that you report it to us immediately upon receipt of the goods. Items should be returned in their original packaging complete with accessories and documents. Once received back to our base we will issue a replacement item or refund the full value of your order via your original method of payment.
Open Packages on Arrival
- If your package arrives opened or ripped for any reason then we ask that you return the items if unhappy. Again we will offer you a replacement product or refund via your original payment method whichever you prefer.